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JAC'S POLICY

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WELCOME, AND THANK YOU FOR CHOOSING ME AS YOUR HAIRSTYLIST. I AM EXCITED TO HELP ENHANCE YOUR CROWN WITH MY TOUCH OF JOY. PLEASE TAKE YOUR TIME AS YOU READ THROUGH THE POLICY BELOW:

  • ALL SALES ON PRODUCTS ARE FINAL, REFUNDS AND RETURNS ARE NOT ACCOMMODATED. 

  • DEPOSITS ARE NON-REFUNDABLE ON HAIR SERVICES. THE PAYMENT METHOD PREFERRED FOR BALANCE IS VIA ZELLE (JACALLTHINGSBEAUTY@GMAIL.COM) OR CASH

  • YOUR APPOINTMENT IS ONLY CONFIRMED AFTER YOUR DEPOSIT IS  RECEIVED.

  •  HAIR IS PROVIDED IN COLORS 1B, 4, AND 27. IF YOU WANT A CUSTOM COLOR PLEASE REACH OUT BEFORE BOOKING. AFTER BOOKING, PLEASE INDICATE ON CLIENT'S NOTE WHAT COLOR OF HAIR AND TEXTURE  YOU WOULD LIKE.

  • PLEASE COME TO YOUR APPOINTMENT WITH FRESHLY WASHED HAIR WITH NO PRODUCT (OIL, LEAVE-IN CONDITIONER ETC). YOU CAN ALSO BOOK A TREATMENT HAIR WASH UNDER ZEN WASH IF YOU WOULD PREFER. 

  • IF YOUR HAIR IS NOT BLOWDRIED OR DETANGLED BEFORE YOUR APPOINTMENT, A 25 FEE WILL BE CHARGED IN ADDITION TO YOUR TOTAL BALANCE OF SERVICE.  

  • PLEASE TRY TO MAINTAIN THE APPOINTMENT TIME, AS BEING TARDY COULD AFFECT THE NEXT CLIENT'S APPOINTMENT TIME. (AN AUTOMATIC LATE FEE OF $35 WILL BE CHARGED AFTER 20 MINUTES; 30 MINUTES LATE, THE APPOINTMENT WILL BE CANCELED AND YOU WOULD HAVE TO RESCHEDULE WITH A NEW DEPOSIT (TEXT/DM ME IF YOU ARE RUNNING LATE).

  • FOR HOME SERVICE, A FEE OF $200 IS REQUIRED FOR A DISTANCE OF 10-15 MILES RADIUS. OVER 15 MILES, FEES WILL BE DISCUSSED.

  • SAME DAY CHANGE OF STYLE IS NOT ACCOMMODATED. 

  • ADDRESS: 7041 Yorktown Avenue #101 | Huntington Beach, California 92648 

  • ANY APPOINTMENT STARTING AFTER 4:30 pm WILL BE CHARGED AN ADDITIONAL FEE OF $30

  • THERE WILL BE AN ADDITIONAL SQUEEZE-IN FEE FOR LAST-MINUTE APPOINTMENTS. 

  • IF A DEPOSIT IS NOT RECEIVED AFTER BOOKING, THE APPOINTMENT WILL BE CANCELED

  • A “NO SHOW” EQUATES TO A NEW DEPOSIT AND A POSSIBLE REFUSAL OF SERVICE IN THE FUTURE. IF AN EVENT  OCCURS WHERE YOU MAY NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT, PLEASE NOTIFY ME. OR YOU CAN SIGN UP AS A MEMBER  ON THE WEBSITE TO HAVE ACCESS TO MANAGING YOUR APPOINTMENTS  AS WELL AS BEING  ABLE  TO CANCEL IF YOU MAY NEED TO.

  • THANK YOU FOR YOUR UNDERSTANDING AND SUPPORT.

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